Shipping & Delivery Timeline
Thank you for your interest. To set clear expectations, below is our standard shipping timeline. All estimates below are counted after your order has been shipped (order processing usually takes 1-5 business days) and do not include potential customs clearance delays.
Standard Shipping (Free on orders over $50)
- United States (Continental)(Most contiguous states): 5 - 12 business days
- United Kingdom: 3 - 7 business days
- Canada: 9 - 15 business days
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European Union (Major Countries)
(e.g., Germany, France, Netherlands): 5 - 12 business days - Australia & New Zealand: 3 - 15 business days
- Japan: 5 - 10 business days
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Southeast Asia
(e.g., Singapore, Malaysia, Thailand): 3 - 7 business days - Middle East (e.g., Israel, UAE): 8 - 12 business days
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South America (Major Countries)
(e.g., Brazil, PE): 15 - 25 business days - Other Countries/Regions: 15 - 30 business days
Expedited Shipping (Optional, additional fee required)
- Express Air (Major destinations worldwide: e.g., US, Canada, EU, Japan, Australia, Israel, UAE): 5 - 10 business days
- Premium Courier (Major cities worldwide: e.g., London, New York, Tokyo, Sydney, São Paulo): 3 - 7 business days
Important Notes:
Customs and Taxes:
For most major markets worldwide, we typically ship on a Delivered Duty Paid (DDP) basis. This means all applicable import duties and taxes are included in the price of the goods at checkout, and you will not need to pay any additional fees upon receipt.
In other cases, any additional customs duties and value-added tax (VAT) incurred in other regions will be borne by you as the recipient. We cannot predict or control these costs. Please consult your local customs authorities and relevant logistics companies for cost estimates.
Order Tracking: After your order is shipped, you will receive a tracking number via email. You can use this number to view the real-time logistics status on the carrier's website 4PX or in your account on our website.
Possible Delays: Please understand that unforeseen circumstances such as extreme weather, holidays, or customs inspections may sometimes cause delays beyond our control. We will do our best to ensure your order is delivered as quickly as possible.